Skip to main content
All CollectionsSettingsConfigure your settings
Your account: Personal info & inbox settings
Your account: Personal info & inbox settings
Chris Traczyk avatar
Written by Chris Traczyk
Updated over 2 years ago

Personal info

To see and verify your personal info, just go to the Settings section. There you can find information such as:

  • your first name,

  • your last name,

  • your e-mail address

  • your password to Growbots account.

You can also easily edit the data, as well as your password, by clicking the pen button.

Inbox Settings

You can also set your inbox preferences, such as rescheduling OOO messages and folder management.

The first one is turned on by default. This feature automatically reschedules your campaign that was sent to a prospect who is out of office for a day after the prospect is scheduled to return to work. Growbots does this when there is a valid date format in the out of office reply. For example "I'll be back next week" is not a date format and this will not be able to be automatically rescheduled. You can choose to turn the rescheduling feature off, but you’ll have to manually reschedule all out of office e-mails.

You’re also able to turn on the folder management feature in this view (it's turned off by default). Growbots can create separate folders in your mailbox, where selected replies will be automatically moved. You can do this for:

  • out of office messages;

  • bounced messages;

  • negative messages.

inbox.png

NOTE: It can take up to 5 minutes for Growbots to put the messages in the corresponding folder.
Remember that if you set up your own folders within your mailbox for messages from Growbots, they will not be tracked in the app. Actions like an opening of the e-mail or replies will not be registered in Growbots - the tool checks only the main inbox.

Did this answer your question?