Last updated: Aug 20, 2020
At Growbots, we are committed to respecting and protecting your privacy.
2. Privacy and data collection notices pursuant to European Union and California laws
2.1 Privacy notice under GDPR
If you are in the European Union (EU) and thus or otherwise EU data protection laws (in particular, the General Data Protection Regulation 2016/679; “GDPR”) apply to the processing of your personal data, this section will provide key information on the processing of your personal data.
Please be informed that Growbots is not a controller of third-party data – such as personal data you process within your CRMs, e-mail communication, etc. – that you (being our client) voluntarily furnish to us while using our Services or may be integrated with our Service upon your decision – subject to the Terms of Service. We process such data in our capacity as a processor; depending on the circumstances, you may be the controller. Should you have any doubts as to your status – feel free to contact us.
Growbots may be the controller (of personal data) submitted by you or otherwise collected during your use of the Website or Services – only if we explicitly demand or ask for such data in our mutual B2B communication with respect to the Services. In compliance with our duties under the GDPR we hereby notify you that:
2.1.3. You give us your personal data voluntarily and we use it to provide you our Services or Website functionalities – and so provision of such data may be required to enter into or perform a contract (for the use of the Services or Website). We minimize the scope of information we collect and you will always be informed which data must be supplied on pain of denial of use of our Services or some of the Website’s functionalities.
2.1.5. As you can see, we process your data mostly to perform the contract we may have with you or to pursue our legitimate interests. Nevertheless, please be informed that if we ask for your consent to process your personal data, you have the right to withdraw your consent at any time. We are also obliged to inform you that we may process your data when we believe we have a legal obligation to do so – in particular when we need to respond to an enforceable authorities’ request or court order.
2.1.7. We will store your personal information only for so long as the purpose of their processing dictates – which is case-specific; for instance, until full settlement of payments for the Services or until you have unsubscribed from our mailing lists. For security reasons, financial records and settlements, fraud and abuse prevention or ensuring the continuity of Services (for encrypted backup) we may also retain your data in excess of what would otherwise be prompt where our legal obligations supersede your data deletion request. If so, we will inform you about such an obligation.
2.1.8. You have the right to access, rectify or erase or have erased your personal data, restrict the processing and object to processing of your data at any time. You can exercise those rights through your account after a login to Service (if you are our client) or by contacting us at: firstname.lastname@example.org – applicable laws may subject your rights to certain restrictions. Please note that erasure, restriction of or objection to processing of your personal data may rule out your use of the Services or Website, etc. You have also the right to download or have downloaded all your data in a machine-readable format (data portability). To get a copy of your data, please email us at email@example.com. Please be advised that it may take us up to 30 days to process your request.
2.1.9. Should you have any privacy related complaints or suggestions, please contact us at firstname.lastname@example.org or at our business address – where we’ll do our best to help; we will also work with the regulatory authorities, including local data protection authorities, to resolve any complaints regarding transfer or other processing of your data that we cannot resolve with you directly – particularly within respective national data protection supervisory authorities relevant for your country, where you also have the right to lodge a complaint under the GDPR.
2.2. Notice on data collection under CCPA
Please be informed that this CCPA does not apply to third-party data – such as personal data you process within your CRMs, e-mail communication, etc. – that you (being our client) voluntarily furnish to us while using our Services or may be integrated with our Service upon your decision – subject to the Terms of Service. We process such data in our capacity as third party; depending on the circumstances, you may be required to fulfill CCPA requirements. Should you have any doubts as to your status – feel free to contact us.
2.2.1. Sources and Categories of Personal Information
We have collected the following categories of personal information about California consumers over the last twelve months:
(i) Identifiers and other personal information, such as real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name,
(ii) Education, employment and professional information – such as your certifications, trainings and schools attended fact of employment, employment history, professional roles, and titles,
(iii) Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer’s interaction with our Website (such as movement or scrolling), application, or advertisement – provided that you use our Website or Services.
2.2.2. Personal Information We Might Disclose or ‘Sell’
Firstly, please be assured that we gather and might disclose solely business-oriented information via our Services to provide intelligence of solely professional character to our clients. This means that we neither aim nor attempt to collect, store, and share information on natural persons for other purposes than enabling or facilitating business contacts.
In the past twelve months, the following categories of personal information (as described above) have been disclosed for business purposes about California residents: (i) Identifiers and other personal information, (ii) Education, employment and professional information. Such information is licensed to our clients for the purpose of business-to-business sales and marketing under the Terms of Service and are limited to business contact information concerning an employee, company representative, or an entrepreneur.
We do not sell any of your financial information on any payments you might make to us and – to the best of our assessment – we do not knowingly sell or anyhow disclose the personal information of minors under 16 years of age.
2.2.4. California Consumer Rights
(i) Right to Know (access). California residents have a right to request the disclosure of the following: (a) categories of personal information we have collected, (b) categories of sources from which we collected the personal information; (c) business or commercial purpose for collecting or sharing the personal information; (d) categories of third parties with whom we have shared the personal information; and (e) specific pieces of personal information collected.
(ii) Right to Delete. California residents have a right to request that certain personal information we have collected be deleted. We are permitted, however, to retain certain information necessary to complete the transaction for which the information was collected, detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, identify and repair errors and for other reasons listed in California Civil Code 1798.105(d).
(iii) Right to Opt-Out. California residents have the right to opt out of the “sale” of their personal information – known as “Do Not Sell My Info”.
2.2.5. Pursuing Rights Under CCPA
Once again, we will not discriminate against you in any way if you choose to exercise your rights under the CCPA.
If you choose to exercise any of them please use this CCPA personal information request form or e-mail us at email@example.com
You may designate an authorized agent to submit a request on any of the foregoing rights on your behalf by submitting written proof of such authorization via e-mail to firstname.lastname@example.org
Once we receive your request we will confirm its receipt within 10 business days and provide general information about how it will be processed.
Please be advised that in order to (i) ensure that your personal information is not disclosed to unauthorized parties, (ii) ensure we do not inadvertently delete your personal information without your clear intent and (iii) protect against any kind of fraud, we will verify your identity before responding to your request. To verify your identity, we will generally match the identifying information provided in your request with the information we have on file about you. Depending on the sensitivity of the personal information requested to be deleted, we may also utilize more stringent verification methods to verify your identity, including but not limited to requesting additional information from you and/or requiring you to sign a declaration under penalty of perjury.
We will respond to requests to know and requests to delete within 45 calendar days and perform the request to opt-out as soon as feasibly possible, but no later than 15 business days from the date we receive your request. We will notify you if this may take longer.
We do not charge fees to respond to CCPA requests but we may do so or refuse to respond if such requests are manifestly unfounded, repetitive or excessive. If this is the case – we will indicate the reason of such charge or refusal.
2.2.6. Records and Updates
Beginning from July 2021 we will present records on number of requests from California consumers under the CCPA.
Shall you have any privacy related complaints or suggestions, please contact us at email@example.com or at our business address – where we’ll do our best to help.
3. Information we collect
We collect certain information to help us operate and provide the Website and our Services. If you do not wish to provide us with the following information, please delete your account or send us an email to firstname.lastname@example.org and do not use our Website or Services in any way.
3.1. Automatically through the Website
We automatically collect this information when you use the Website, including:
Information about the device(s) you use to access the Website, including MAC address, IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device type, and device identifiers;
Information about your visits to the Website, including the full URL clickstream to, through and from these websites (including date and time);
Information we need and use to facilitate your use of the Website (including to provide access to third party websites and Website), such as URL requests, destination IP addresses, or device configuration details;
Website pages and listings you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
We may also use technologies to automatically collect tracking information on your mobile device or your browser. The technologies include:
Web Beacons. Certain part of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit the us, for example, to count users who have visited those pages or opened an e-mail and for other related app statistics (for example, recording the popularity of certain app content and verifying system and server integrity).
Behavior tracking. We may use technologies, which can collect information about your activities over time and across third-party websites, apps or other online services (behavioral tracking) with your consent.
You may request us to stop the collection of tracking information at any time by adjusting the settings on your device, or contact us at email@example.com. Please note that disabling these features may render some or all of our Website or Services unavailable.
3.2. Information You Provide to Us
We collect information you provide directly to us through the Website or Services, including when you sign up for a tutorial, apply for a job and otherwise provide your name, contact information and other information to us through the Website or Services.
(a) Personal Information
Some of the information we collect through your use of the Website or Service or through your communications with us, such as your name, email address, phone number, employer name, position and social media usernames may personally identify you. We will treat this information as “Personal Information.” We will also treat as Personal Information any non-Personal Information that is combined with Personal Information.
(b) Job Applicants
(c) Registered Users
We collect Personal Information from you when you register for an account with us or pay for our Services. These include your full name, email address, phone number, employer name, position, Growbots username and password, and any credit card, debit card, or checking information. We may also collect any Personal Information you upload through our Service, including contact lists, files and other materials containing Personal Information.
(d) Social Media
Our Website allows you to interact with us on various third party social media platforms such as Facebook, Twitter, and LinkedIn. When you choose to interact with us via social media platforms, we may automatically collect additional Personal Information from you. These may include your personally identifiable information list, the profile pictures of the contact list, education, work history, events, relationship status, likes, gender, location, URL, biography, any additional image or information. We may also collect your communications with us through the third party social media platforms.
We also record phone calls and video calls with you. You will be informed about the fact that each call is recorded at its beginning.
We may also collect records and copies of your correspondence (including e-mail addresses and phone numbers) with us. With your consent, we may also collect:
Your responses to surveys that we might ask you to complete for research purposes.
Any other types of information you instruct us to collect.
3.3. Aggregate or Anonymized Information
We may combine certain information about your use of the Website with similar information that we obtain from other users for use in an aggregate or anonymous manner.
3.4. Other Collection of Information
We will not ask for or request any sensitive medical, financial and governmental information. Please do not provide such information to us through emails, feedback forms or in any other way.
4. How your information is used
Depending on the way you prefer to use Website or our Services and optional integration with third-party services or APIs, we may use information that we collect about you or that you provide to us for the reasons described below.
4.1 General usage of Website or Services
We use information that we collect about you or that you provide to us, including but not limited to any Personal Information but excluding content and data described in Sec. 4.2 below, to:
Provide you with information and Services offered on our Website.
Perform any data analysis necessary to perform our Website, including administration, internal operations, troubleshooting, data analysis, testing, research, statistical and survey purposes.
Manage your access to our Website or Services.
Send you information that allows you to use our Website or Services.
Provide you with any other information, products and services from us or our partners including advertisements based on usage of Website or other sites (not on the content of your data).
Notify you when an update is available, and of changes to any products, Website or Services that we offer or provide through the update.
Estimate our audience size and usage patterns.
Fulfill any other purpose for which you provide.
Store information about your preferences.
Allow us to customize our Website and Services according to your individual interests.
Speed up our Website or Services.
Recognize you when you use our Website or Services.
Comply with applicable laws and regulations and other legal requirements.
Maintain the security of our Website and Services.
4.2. Integration with third-party e-mail services
Firstly, we will never use data obtained in the above mentioned way, including your e-mail data, to serve you personalized, re-targeted or interest-based advertisements.
But most important, our Services will merely use automated, machine access to your e-mails for proper functioning of the Services, i.e. to read, write, modify, or control message bodies (including attachments), metadata, headers, and settings to provide you ability to compose, send, read, and process emails via our Services. We will never voluntarily share your e-mail data or any data originating from API integrations to third-parties unless doing so will be necessary to provide and improve these features of Services, comply with applicable laws such as to respond lawful requests of legal authorities that we will carefully verify, or as part of a merger, acquisition, or sale of assets.
Please note that Growbots will not allow humans to read this data unless any of the following occurs: (i) we have your affirmative consent for specific messages to be read or analyzed by our tech support or developers, particularly to solve any issues with the Services do advise you on using our Services and basically any other help you may request from us, (ii) it is necessary for security purposes such as investigating abuse, (iii) to comply with applicable law, or (iv) for the Services’ internal operations, provided that the data have been aggregated and anonymized prior to any such operation.
5. How your information is shared
We will not sell or share your information, including Personal Information, with third parties for the third party’s own direct marketing purposes.
We may share your information, including Personal Information, with our vendors, service providers and agents to the extent reasonably necessary to provide you with the Website. For example, we use a third-party platform for email and cannot communicate with you without disclosing your email address to our third-party email provider. These third parties use any information we share only to support us and our efforts to provide you with our Website or Services.
We may share your information, including Personal Information:
To provide our Website or Services;
With our affiliates and partners to offer you additional services;
With service providers and contractors to the extent reasonably necessary to enable us to provide you with our Website or Services;
During an acquisition or transfer of a majority of the assets of Growbots;
To comply with any court order, law or legal process, including to respond to any government or regulatory request;
To enforce our rights arising from any contracts entered into between you and us;
If we believe disclosure is reasonably necessary or appropriate to protect the rights, property, or safety of Growbots, our customers or others;
You, upon your request; and
To fulfill the purpose for which you provide it.
We may share non-Personal Information, aggregate or anonymous data with analytics, search engine or other service providers that help us improve our Website or Services.
6. Your choices
You may have the opportunity to receive certain communications from us related to our Website or Services. If you provide us with your email address in order to receive communications, you can opt out at any time by using the unsubscribe links at the bottom of our emails.
Please note that certain emails may be necessary to provide you with our Website or Services. You will continue to receive these emails, if appropriate, even if you unsubscribe from our optional communications.
6.1. Do Not Track Signals
Some browsers, Apps and devices support a “Do Not Track” feature. Our Website and Services do not currently change the way they operate based upon detection of a Do Not Track or similar signal.
6.2. Do Not Sell My Info
To secure compliance with the CCPA as mentioned in Section 2.2. above, we offer a Do Not Sell My Info feature on our Website which can also be found here. If you are a Californian citizen or entity covered by the CCPA, you can use this subpage to opt out of having you personal information sold via our App.
The security of your information is important to us. We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. We also use encryption technology to protect certain information.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee against access to your Personal Information by unauthorized third parties. The security of your information transmitted to or through our Website or Services is at your own risk.
8. Children's privacy
The Website and Services are not intended for and are not directed toward children. We do not serve anyone under the age of 18 and we do not knowingly collect information from anyone under the age of 18. If you are under 18 years of age, you are not permitted to submit any Personal Information to us. If you believe we might have any information from or about a child, please contact us at firstname.lastname@example.org.
9. External links
The Website may include links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for such privacy policies. Please check the privacy policies applicable to any other website you access via the Website before you submit any personal information to such other website.
10. Geographic locations
10.1. Transfer of Your Information to the United States.The Website is operated and the Services are provided from the United States. If you are located anywhere outside of the United States, please be aware that information we collect, including, personal information, may be transferred to, processed and stored in the United States. Where the data transfer route is no longer available, an appropriate alternative will be put in place. By using our Website or Services, or by providing us with any information, you consent to this transfer, processing and storage of your information in the United States.
10.2. Transferring Personal Data to the United States under the GDPR (standard contractual clauses)
If you are a European Union or other organisation required to comply with the GDPR (see section 2.1 above), in order to secure legal grounds for instructing us to process personal data you (as data controller) may send to us (data processor), please be assured that Data Processing Agreement which adheres to the so-called standard contractual clauses adhering to the Commission Decision (EU) 2010/87 of 5 February 2010 on standard contractual clauses for the transfer of personal data to processors established in third countries under Directive 95/46/EC of the European Parliament and of the Council, as amended by Commission Implementing Decision (EU) 2016/2297 of 16 December 2016 – is part of Data Processing Agreement constituting a schedule to the Terms of Service.
This means that there is no need for additional actions as you need to accept them to use our Services which may involve such data transfer. In other words, once you subscribe to our Services, accept the Terms of Services (including a Data Processing Agreement compliant with Decision 2010/87) and establish further compliance of personal data transfer from the European Union countries to the United States under the GDPR in other respects, you may thus obtain and secure legal grounds to transfer personal data to our Service, i.a. via CRM integration.
If you require a signed copy of such Data Processing Agreement please contact us at email@example.com.
Please be informed that Growbots and its controlled subsidiaries have also been fully compliant with the principles of the EU-U.S. and Swiss-U.S. Privacy Shield Framework to enable free and legally compliant transfer of processed personal data to our systems. To learn more about the Privacy Shield program, please visit www.privacyshield.gov.
Should you have any privacy related complaints or suggestions, please contact us at: firstname.lastname@example.org or at our business address.
10.3. California Residents
If you are a California resident (consumer) please refer to Section 2.2. above which refers to our compliance with California Consumer Protection Act (CCPA). Notwithstanding the above, you may also request from us certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to email@example.com.
12. Contact information
1015 Fillmore St. PMB 18339
San Francisco, CA 94115
Phone: +1 (415) 851-GROW (4769)