All Collections
Settings
Add email account
Adding alias as an email account
Adding alias as an email account
Chris Traczyk avatar
Written by Chris Traczyk
Updated over a week ago

Growbots allows you to add your email alias as a separate email account.

NOTE: Please remember that sending from an alias will not increase the sending limits set by your email provider. The number of emails sent daily from the original address and the alias should be added and considered as a total number of emails that will be sent from the original email address.

Adding an alias (except Gmail)

  1. Go to Settings → Integrations and click OTHER

    Screenshot_2020-10-27_at_14.19.50.png
  2. Fill out the form as shown below:

Please see this article if you are unsure how to enter your SMTP/IMAP settings.

Note: since Microsoft moved away from using Basic Authentication, Outlook inboxes don't have IMAP available. It's necessary to set up an Office 365 account and connect it using the "Outlook" integration.

Adding Gmail alias

You can add a Gmail alias only when the parent account has 2 Factor Authentication enabled. In this article (Gmail section) you can find the exact instruction how to turn it on and generate special App password, which will be needed to connect the alias.

Let’s take a look at this example: you have a Gmail account thebestsupport@growbots.com and an alias tbsupport@growbots.com

Your main account thebestsupport@growbots.com and it has 2FA turned on.

  1. Go to the Settings, choose Integrations tab and click on Other:

    Screenshot_2020-10-27_at_14.19.50.png
  2. Enter your alias (tbsupport@growbots.com in our case) in the Email field.

  3. Enter your main (parent) email (thebestsupport@growbots.com in our case) in the IMAP Username field (please remember that SMTP uses same username and password as IMAP should be checked- just like in the screenshot).

  4. Enter your app password generated by Gmail into the IMAP Password field.

  5. Fill out all other fields as normal:

    Screenshot_2020-10-27_at_14.21.53.png

That's it! Now you are able to send the messages not only from your original account, but also from its aliases.

Did this answer your question?