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Growbots Inbox
Chris Traczyk avatar
Written by Chris Traczyk
Updated over a month ago

What is Growbots Inbox

Are you tired of switching between multiple email accounts to read your prospects' replies and answer them? We have good news - you don't have to anymore.

All you need is the brand new Growbots Inbox, where you can view all the emails from your prospects and compose & send your replies without leaving the Growbots platform.

Viewing the replies

Just click on any of the messages to read the prospect's reply and take a look at all sorts of details regarding this prospect:

Note: You can also see which messages have already been read by you in the inbox (grey background), and which haven't (white background).

Composing & sending messages

If you'd like to respond to the prospect, just click the Reply button on the top or scroll down to the Your reply section, where you can compose your email, as well as add other recipients:

You can also continue the conversation with the prospect from the Growbots inbox.

Also, with our new Shared Inbox feature, you can send multiple follow-up messages directly from the app and preview their history. Stay on top of those hot leads and close deals faster.

NOTE: The inbox only displays replies from your prospects and your messages sent directly from Growbots. You will not be able to see e-mails from other people who contact you. Similarly, you will not be able to see messages sent from your e-mail client. Make sure you always use Growbots when emailing prospects, to avoid sending the same message twice.

Other actions

Additionally, in the menu on the top of the page you can perform several actions for the given prospect. You can:

  • Qualify and unqualify the prospect or the company,

  • Go to Actions β†’ change reply status to change the reply status if it was misinterpreted by our app, e.g. from "Cold reply" to "Warm reply",

  • Go to Actions β†’ Unsubscribe to unsubscribe the prospect,

  • The Actions β†’ Clear stage allows you to undo marking the prospect as qualified or unqualified.

More options are still in the making - in case of any thoughts or questions, just reach out to us at customers@growbots.com.

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