NOTE: Tracking opens is an organization-wide feature. You need to be an admin to change your organization’s settings.
Thanks to open tracking you can see which of your prospects have opened your message. The aggregate data about clicks will be available in Reports. Tracking opens is turned on by default, however since the tracking pixel we attach to messages may marginally affect the deliverability you might want to turn it off. Here’s how:
- Go to Settings → Organization and scroll down to Organization settings.
- Click the Tracks opens of messages toggle to disable or reenable open tracking.
- That’s all!