I have my own contacts - can I contact them via Growbots?
Sure! All you need to do is prepare a CSV file with their email addresses and start an importing campaign. Read more…
Where can I generate my prospects?
You need to choose the Persona-based or Export strategy while creating a new campaign. Next, you should set up the criteria according to your Ideal Customer Profile (ICP). After defining your target the system generates prospects for you. If you want to generate more prospects click on the Add prospects -> Generate. Read more…
Can I send a test campaign to myself first?
Sure! You can either choose the Send test message option while creating a Template or import a CSV with your own email address and set up a campaign to yourself. Read more…
How can I do A/B testing?
You can add as many variants of each sequence step as you want. The system will split them into even groups, each receiving one of the variations. Read more…
Can I exclude some job positions while generating prospects?
Sure! You need to type the position name or a part of it with minus, e.g. “-junior”. You can use exclusions in location, companies, advanced keywords and technologies as well. Read more…
Is there a possibility that I generate the same prospect in another campaign?
There's no chance you generate the same prospect twice in two different projects and even if you import your own contacts, Growbots won't let you upload the ones that already exist in your account. However, if you delete the prospect, you can generate them again. Also, if you delete the campaign, you can generate the prospects from this campaign again. Read more…
I don’t want to generate some companies in any of my project - how can I exclude them?
You can exclude entire companies by uploading a CSV file with the list of their domain names. Read more…
When I select multiple email addresses to be used in one campaign, how are you going to split messages among them?
We’re going to split the messages equally, so if you e.g. schedule 150 messages and select 3 email addresses - the system will send 50 messages from each email address.
If I choose the option “send initial message immediately”, will the messages go out now or will it take the timing conditions into account?
The message will go out immediately, unless you have already scheduled the maximum emails for the channel for the day. If your sending limits are crossed, the system will try to find the next possible day (taking hour condition into account) for the initial message to be sent.
How can I export the list of prospects I’ve generated if I don’t want to send messages right away?
To generate the prospects directly to export, you need to choose the third, Export strategy. If you’ve already generated them using the other strategy, you can accept them, schedule a campaign which will start in 2-3 days, open the campaign after scheduling, pause the messages and export the contacts. Read more…
Can I schedule message for e.g. 8:24 AM exactly?
You can select the interval when the messages should be sent, e.g. 8-10am and we will optimize the sending time of your messages in the chosen time-frame, but not on the exact hour and minute. Remember that we always send emails according to the prospects’ time zone.
I found prospects who fit my other campaign - what should I do?
You can easily transfer them to another campaign. To do so, select them and click on the button 
To transfer prospects from existing campaigns open that campaign -> select prospects -> choose Actions -> Transfer to another campaign. Remember to transfer your prospect before the original campaign will start or else be sure to pause their campaign before transferring. Keep in mind you have the ability to transfer your prospects who already received some messages, just be sure it makes sense to do so. Read more…
