There are a few differences between an Admin and a user.
Admin can (and User can't):
- Add new users to the Organization and give them Admin/User status.
- Upload Do-Not-Contact lists.
- Turn on/off open and click tracking for the Organization.
- Change Organization's time zone settings.
- Change billing settings.
- Add Salesforce/HubSpot CRM, not only BCC integration.
Other than the list above, admins and users have the same access.
Both Admins and Users can see the same templates, sequences, campaigns and Do-Not-Contact lists on their account. Each Admin and User can connect their own email channels - they will only be visible to an account's user (Admins can't see Users' channels). Each user (regardless of status) has separate login and password and can create new campaigns, sequences and templates (they're visible to the whole Organization). Both Admins and Users are unable to generate/import prospects who have already been contacted/imported/generated, unless they're deleted. Each Admin and User can Qualify/Unqualify or Blacklist a user or a company - all these actions affect the whole Organization.
Teams within Growbots
When you connect your email address to your user account within Growbots, no one else on your team will be able to use your email address as the ‘sender’ of a campaign. This is a great way to make sure no one else on your team accidentally sends from your email.
If you would like everyone on your team to be able to send on behalf of whomever, we recommend using one login account for your team. It is best practice to have your Growbots username be a shared email account, something like firstname.lastname@example.org. This way, any export from the system is sent to a shared email account and your whole team can access the exports.