Connecting your email account is the very first step to send email campaigns through Growbots. It will take you just few minutes and you’ll be able to move on to the fun part: finding new warm leads!
If you want to find more information about choosing email accounts to outbound sales, check this article!
Adding your email account
- To add your email account go to Settings and select the tab Integrations.
- Select your email provider.
Gmail or Outlook
Connecting a Gmail or Outlook account is really easy. Select the dedicated button, choose the right email account and allow permissions. Here is the visual instruction how to connect Gmail account (connecting Outlook is analogical):
Please keep in mind that while connecting an Outlook email account you need to be logged into this email account in Outlook on your device.
NOTE: If you're using GoDaddy, make sure your plan supports IMAP (not only SMTP and POP3). In order to have access to IMAP on GoDaddy, you need to upgrade your plan. Here's a step by step instruction. You can check your Email Setup by going here.
Other email providers
First the system will check the setting prepared for your email provider.
However, you can edit IMAP/SMTP form that will allow you to connect your accounts. Fill it out with your credentials including email address, username, password, IP addresses and ports for your IMAP/SMTP server. You can find the settings for the most common email providers here.
IMPORTANT NOTE: Growbots supports only fully secured IMAP/SMTP ports to ensure safety of your communication. Our recommended IMAP port is 993 and for SMTP 587 or 465.
If you’re using a separate set of credentials for outgoing and incoming email servers, uncheck the box next to SMTP uses same username and password as IMAP and provide the necessary credentials. - Hit the Next step to move to the Account settings.
- In the Email account limit section you need to define the maximum number of emails that can be sent from this email account. Growbots doesn’t limit the number of messages sent daily from your account, however, you need to remember that your email provider might have some limitations of their own. Check what's the exact number for your accounts and set a smaller limit to ensure that you'll be able to send regular emails as well. Our general recommendation is to stay under 150 messages daily if your account is fully warmed up.
- In the Email warm-up section you can decide whether you'd like to connect this email account to our email warm up tool called Warmbots - you can read all about it here.
- In the Custom fields section you can add information that will be useful in your future campaigns. You can use it later as a custom field in your message templates. It’s really useful if you and your colleagues want to use the same messages in your campaigns. The required custom fields are first name, last name and company.
- In the Signature section you can create or paste your email signature, which you can later use in your templates - you just need to use the sender_signature custom field. You can also import your signature straight from Gmail!
- Go to Next step and voila! Your email account has been successfully connected. Remember that one unique email account can be connected to only one account in Growbots. You are advised of course to connect multiple accounts thanks to which you’ll be able to send bigger batches of messages a day.
Editing your email account
Whenever something changes with your email account settings (eg. you change your password) or professional information (eg. you get promoted), you’ll need to update your email account in Growbots.
- Go to Settings and select the tab Integrations.
- Hit on Actions -> Edit settings and update the selected fields in Custom fields and Signature in order to update your personal data, or delete the account and reconnect it to update the new password or other email settings.
- Confirm your changes by clicking on Save.
Disconnecting your email account
Perhaps sometime in the future you decide to disconnect some of your email accounts. Before you do that, make sure that the address isn’t being used in any of your active campaigns. Once you disconnect your account all active campaigns scheduled with this email address will be paused with the status Email disconnected. You'll need to reschedule those prospects with a different email account to resume them.
- Go to Settings and select the tab Integrations.
- Select the right email account and hit Delete.
- Confirm your decision by clicking Disconnect.
