Nylas is a third party software dedicated to connecting email-related data. With accessible API, it's a suitable tool to manage email synchronization difficulties between your provider and Growbots.
Nylas is helpful in bypassing problematic email channels, also using it does not harm either the channel's capacity or its properties. If anything - it's effective in providing good quality IP addresses and shielding bulk emailing.
You can find out how Nylas works here.
Some providers are using outdated protocols and because of that, various synchronization difficulties may occur. In these cases, it is a good idea to change the way of connecting your email channels.
Using Nylas is something the Customer Success team advises after recognizing your problem. If you have any problem with connecting, let us know through chat or email (email@example.com), so we can enable it for you.
Here's how to connect through Nylas once you're instructed to do so:
Using Nylas does not affect our tracking systems, all of the statistics are still gathered through Growbots.
You should be good to go, neither Nylas nor Growbots will ask about anything else at this point - you're free to use our app now!