The Outbox displays all messages scheduled for the future. Thanks to this feature you can quickly check which emails will be sent on a specific day and personalize the content of all messages.
To open this tab you need to click Activity icon on the side menu and switch the tab from Tasks to Outobox. When you enter the Outbox you'll see two sections: the timeline and list of messages.
In the timeline, you can see how many emails are scheduled for the specific day. It's useful for planning your outreach and checking how busy your email channels are.
The second section is the outbox, where all your scheduled messages are stored. We sorted them by sending time to help you manage the next scheduled messages first.
You can filter out messages with our filters like events, step or campaign, personalization and sending time. So for example, if you wanted to see emails scheduled for next days and targeted to people who previously opened your emails you can select Sending time and Past events: Opened. It's very useful if you'd like to personalize emails to prospects who already showed interest in your emails. Since they checked out your messages, it would be a waste not to add something extra for them!
Do you want to personalize a specific message? No problem! Just select the name of the template or select the specific campaign and mark which step you'd like to adjust.
To personalize emails put your cursor on the email and click on the blue Personalize button. When you enter the personalization mode, you'll see all prospect and company details and prospect logs. Thanks to this information you can make the email more relevant to the prospect. Enter their Linkedin and mention their responsibility or check updates on the company website to congratulate them on the newest client.
You can easily jump to the next prospect by using arrows on your keyboard. Click on Save and go to the next prospect to save changes and continue personalization for next leads. All prospects, for whom emails have been personalized will be marked on the list.
NOTE: Check our know-how articles to see how to use prospect data in emails and personalize follow-ups.
