Check your email provider:
Type the domain name of the email address you will use for outbound sales into this tool. The domain name is the shortened version of your website.
Example website: https://www.growbots.com/
Example domain: growbots.com
You can see we used the domain ‘growbots.com’ and the results show in the table. We are looking for the MX records for this domain. Look to the right of the MX records and you can see who is the email provider. In this example, it is Google.
For Google-based domain users:
Please type your domain name into this tool here and click Run Checks.
This will show you a list of your DNS (domain name system) records. Anything in red, is required to be updated. Anything in yellow, is recommended to be updated:
For All Other Domains (non-Google users):
Type your domain name into MXtoolbox then click MX Lookup.
On the next screen, click Find Problems.
The system will run and your results will show below.
Anything in red is required to be updated.
Anything in yellow is recommended to be updated.
Records on your DNS that Growbots’ recommends to prevent SPAM:
- SPF
- CNAME
Each provider has a slightly different way of adding these records. It is best to reference your email provider’s help articles to add these records correctly. The only record that needs to be configured for Growbots in any special way is the CNAME record. That extra step is connecting your subdomain to Growbots through the Growbots’ interface.
NOTE: You can check our article about techincal setup to have a better insight into this case.
