Connecting your email account is the very first step to send email campaigns through Growbots. It will take you just a few minutes, and you’ll be able to move on to the fun part: finding new warm leads!
If you want to find more information about choosing email accounts to outbound sales, check this article!
In this article, we will go through all the necessary settings regarding the email integration:
Adding your email account
To add your email account go to Settings
Select the tab Integrations.
Select your email provider.
Gmail or OutlookConnecting a Gmail or Outlook account is really easy. Select the dedicated button, choose the right email account and allow permissions. If you're adding a Google account, we highly recommend connecting it with the first button (through IMAP/SMTP), so that you can fully use our warm-up tool. You'll find the step-by-step instructions on how to do to that in this article.
Please keep in mind that while connecting an Outlook email account, you need to be logged into this email account in Outlook on your device.
Here's a short video showing the whole process:Here's a short video showing the whole process:
Other email providers
First, the system will check the setting prepared for your email provider.
However, you can edit IMAP/SMTP form that will allow you to connect your accounts. Fill it out with your credentials including email address, username, password, IP addresses and ports for your IMAP/SMTP server. You can find the settings for the most common email providers here.
NOTE: If you're using GoDaddy, make sure your plan supports IMAP (not only SMTP and POP3). In order to have access to IMAP on GoDaddy, you need to upgrade your plan. Here's a step-by-step instruction. You can check your Email Setup by going here.
IMPORTANT NOTE: Growbots supports only fully secured IMAP/SMTP ports to ensure safety of your communication. Our recommended IMAP port is 993 and for SMTP 587 or 465.
If you’re using a separate set of credentials for outgoing and incoming email servers, uncheck the box next to SMTP uses the same username and password as IMAP and provide the necessary credentials.
Hit the Next step to move to the Account settings.
Setting up email account within Growbots
First, define the sending limit, which is a maximum number of emails that can be sent from this email account.
At the beginning of your journey with outbound, (for both brand-new email accounts and those that were already used in outreach), we recommend warming them up for at least 2 weeks before starting sending campaigns, and then set up the advanced sending limit in a way that there would be twice as many follow-ups as initial messages: initial messages - 20, follow-ups - 40).
Monitor your deliverability (you can do that in your Warmbots dashboard), and if it looks good, increase the limits after 2 weeks to send: 27 initials and 53 follow-ups.
We recommend keeping the daily sending limits at 100 messages per day or less, so after another 2 weeks you can increase the limits to 35 initial messages and 65 follow-ups. Those limits are especially important if your email's provider is Google.
In the Email warm-up section, you can decide whether you'd like to connect this email account to our email warm up tool called Warmbots - you can read all about it here. We strongly recommend enabling Warmbots and setting it up to the maximum number of daily emails.
Important note:
Please note that from 1 June 2023, Warmbots will stop warming up Gmail email accounts connected via our native Google integration. You can still enable Warmbots, but it will only provide you with the ability to monitor your deliverability, without the warm-up capabilities.
You can read more about the decision and how to maintain good deliverability in Gmail here: click!
In the Custom fields section, you can add information that will be useful in your future campaigns. You can use it later as a custom field in your message templates. It’s really useful if you and your colleagues want to use the same messages in your campaigns. The required custom fields are first name, last name and company.
In the Signature section, you can create or paste your email signature, which you can later use in your templates - you just need to use the sender_signature custom field. You can also import your signature straight from Gmail.
Go to Next step and voilà! Your email account has been successfully connected. Remember that one unique email account can be connected to only one account in Growbots. You are advised of course to connect multiple accounts, thanks to which you’ll be able to send bigger batches of messages a day.
Editing your email account
Whenever something changes with your email account settings (e.g. you change your password) or professional information (e.g. you get promoted), you’ll need to update your email account in Growbots.
Go to Settings and select the tab Integrations.
Hit on Actions → Edit settings and update the selected fields in Custom fields and Signature in order to update your personal data, or delete the account and reconnect it to update the new password or other email settings.
Confirm your changes by clicking on Save.
Disconnecting your email account
Perhaps sometime in the future, you decide to disconnect some of your email accounts. Before you do that, make sure that the address isn’t being used in any of your active campaigns. Once you disconnect your account, all active campaigns scheduled with this email address will be paused with the status Email disconnected. You'll need to reschedule those prospects with a different email account to resume them.
Go to Settings and select the tab Integrations.
Select the right email account and hit Delete.
Confirm your decision by clicking Disconnect.
DNS records
App feedbacks users on whether their channels have a valid DMARC record setup, and checks for SPF, DKIM & DMARC are visible by default to underline their importance.
